AGREEMENT OF TERMS:
By visiting, using or ordering from this website, you expressly agree to be bound by the following terms and conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this website.

If you break these Terms and Conditions, Vivid Seats Ltd. reserves the right to cancel your ticket order, prevent your future use of this website and/or take appropriate legal action and remedies available against you.

This agreement will be governed by the laws of the State of Illinois applicable to contracts entered into and performed exclusively in that State. Any court of competent jurisdiction sitting within Cook County, Illinois, will be the exclusive jurisdiction and venue for any disputes arising out of or relating to this Agreement. You hereby waive any argument that any such court does not have jurisdiction over any dispute or that the venue in any such court is not appropriate or convenient. Vivid Seats Ltd., will be entitled to its court costs and reasonable attorneys' fees and expenses incurred in any litigation brought to enforce any term of this agreement. In the event that any check, credit card or other form of payment you tender to Us is declined, or refused or if you fail to payfor any tickets or services, We shall be entitled to its costs of collection including court costs and reasonable attorney fees and expenses.

INDEMNITY:
You agree to indemnify and hold us and (as applicable) our subsidiaries, affiliates, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by you and/or any third party(s) due to or arising out of your use of this website or breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

TICKET PURCHASE POLICY:
Pursuant to Illinois law, Vivid Seats hereby discloses that the purchase price of the tickets contains a service charge or profit which has been added to the face value of the tickets, and that, as of the date of your purchase, Vivid Seats may have no contract to obtain the tickets at a certain price from a person in possession of the tickets, or from a person who has a contractual right to obtain the tickets from the primary contractor, and may not be able to supply tickets at the price or range of prices identified or advertised on this website.

All orders are subject to ticket availability. Vivid Seats agrees to use its best efforts to procure and to deliver, prior to the date of the event, the tickets described. Also, should Vivid Seats fail to deliver to a BUYER the full quantity of tickets contracted for, Vivid Seats sole obligation or liability shall be limited to the return to BUYER of any deposits and/or payments for undelivered tickets previously made by BUYER to Vivid Seats under this Agreement. Vivid Seats reserves the right to cancel and refund the BUYER's order at any time.

Vivid Seats shall not be liable for any incidental, special, or consequential damages or for loss or expense directly or indirectly arising from Vivid Seats obligations under this Agreement, and BUYER agrees to waive any additional rights or remedies conferred upon it now or in the future under Illinois law.

Due to the large volume of ticket sellers listing tickets on our site, on very rare occasions pricing errors do occur. Because Vivid Seats acts as an agent between the original purchaser of the tickets and the end user of the tickets, Vivid Seats shall not be liable for any pricing errors listed on this website.

Due to the large volume of ticket sellers listing tickets on our site, locations, descriptions and pricing of similar or equal tickets may vary. It will be the buyers responsibility to verify any possible inconisitency or discrepancy in the ticket location, description, and/or price by calling Vivid Seats at 866-848-8499 before the order is placed. Once an order is placed Vivid Seats will only accept returns for gross misrepresentations of the tickets described.

REFUND POLICY:

All sales are final.
Vivid Seats acts as an agent between the original purchaser of the tickets and the end user of the tickets. A full refund of the purchase price will be given for cancelled events only. To qualify for a refund, the buyer must return the unused tickets to Vivid Seats within 30 days of event cancellation. No refunds will be given without the original tickets. Shipping charges are non-refundable. Refunds for cancelled events must be requested within 30 days of the event cancellation. Postponed or rescheduled events will not be refunded.

Please note that we are not always notified if a show is postponed, rescheduled, or cancelled. It will be the buyers responsibility to confirm any changes to the date or time of the show with the sponser.

DELIVERY OF TICKETS:
Due to the nature of the ticket business we do reserve the right to deliver tickets for any order as late as the day of the event. Day of event delivery may be made by, but not limited to, will-call at the venue box office, courier to your hotel if time allows, or courier of the tickets to you personally at a location to be determined outside the venue. If you have not received your tickets two days before the date of the event please call our office at 866.848.8499 from 9am to 5pm CST, Monday to Friday to receive delivery instructions. You may need picture ID to receive your tickets if delivery is made to you in person.

Please keep your tickets in a safe place. Vivid Seats, is not responsible for lost, stolen, damaged or destroyed tickets. Please note that direct sunlight or heat can damage certain types of tickets.

PAYMENT OPTIONS:
We accept Visa, Mastercard, Discover and American Express. For other payment methods please contact us at 866.848.8499.

NON-AFFILIATIONS
Vivid Seats is an independent, privately owned company engaged in the business of buying and selling tickets at a premium for sporting events, concerts, and theatre.

Vivid Seats is in no way affiliated with any box office or official organizers (e.g. FIFA, ATP, NBA, NCAA, etc) of the events for which we list tickets.

The amount charged over the face value of the tickets is a reflection of the fair value as determined by the market.

CHANGES IN TERMS & CONDITIONS:
Vivid Seats reserves the right to change these Terms and Conditions at any time. Posting updated Terms and Conditions on this site will make the new Terms and Conditions effective immediately and binding on all users of this website without exception. Therefore, please check this page of the website periodically for updates.