Have questions?

If you have a specific concern, check out our answers to customers' most common questions in the Knowledge Base.

Browse FAQs
  • Live Chat

    Contact us via Live Chat from 7 a.m. – 12 a.m. every day and receive real-time responses to pressing questions from one of our trained agents.

    7:00a – Midnight CST — Live Chat

    Chat with an agent
  • Call Us

    Give us a call at one of the numbers below! Sales agents and customer service agents are available to assist you every day at the times listed below.

    • 7:00a – Midnight CST — Sales
    • 8:00a – 8:00p CST — Customer Service

Send us a message

Interested in contacting us about our other services and programs?


Leading media organizations, schools, teams, venues, and theaters have formed official partnerships with Vivid Seats to help us enrich our customers' live event experience. Interested in becoming one of our partners?

Become a Partner

Vivid Values Rewards Program

Looking to redeem a Vivid Value promotion? Visit our Vivid Values page, enter your information and order ID(s), and enjoy huge savings on your next event. The more you see, the more you save!

View and Redeem Values

Affiliate Program

We help our affiliates monetize their sites by connecting their customers to our massive ticket inventory—all while providing customer support, links, and custom banner ads. Interested in becoming a Vivid Seats affiliate?

Join our Affiliate Program

Corporate Ticket Program

Organizing an event? Our Corporate Ticket Program provides companies with industry-leading prices, superior access, and ticket selection to fit their needs. To learn more or speak to a hospitality and event specialist, click below.

Enroll your business

Media Inquiries

For press and media inquiries, visit our Press page. There, you'll find all the necessary forms and contact information.


Our Location

344 N Ogden Avenue, 4th Floor
Chicago, IL 60607