How do I get them?
Tickets and Gift Cards
Tickets and traditional gift cards make for
great gift presentation. For both, shipping
fees apply. Gift Cards come with a holder
and ship in approximately 2-3 days. Tickets
may not ship until a few days before the
event. In either case, please use our
printable gift announcements if you need
to present your gift ahead of time.
eGift Cards
eGift Cards can be either forwarded or
printed typically within minutes after
purchase (though in some cases, additional
credit card processing may take up to 24
hours). You may also use our printable
announcements to accompany or
supplement the eGift Card.
How do they work?
Gift Cards and eGift Cards both come with
a unique code that can be entered within
the purchase process on vividseats.com
or through our sales department at
(866) 848-8499. Gift Cards and eGift
Cards operate as cash. There is no
expiration date, and the balance on the
card can be used for all or part of the
purchase price. Gift Cards and eGift Cards
may be used for the entire transaction and
can continue to be used until the balance
on the card has been spent. Once a portion
of the balance has been used, the
remaining balance is not transferrable and
must be used by the same account holder.
Are Gift Cards or eGift Cards the same
as promotional codes?
No. Vivid Seats Gift Cards and eGift Cards
are not the same as promotional codes
issued by Vivid Seats. Unlike gift cards,
promotional codes have additional
restrictions on usage. Specifically,
promotional codes are for single-use and
do not retain a balance for value unspent.
Promotional codes also cannot be used for
the entire value of a transaction. Additionally,
promotional codes may have a minimum
purchase requirement or other purchase
restriction.
For any other questions, please contact
our call center at 866.848.8499.
