Your next experience is that much closer
Earn up to 9% Cash Back on every purchase*
You automatically start earning with your first purchase. Earn anywhere. Redeem Rewards Cash in the Vivid Seats app.
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Rewards for every fan
Whether you're a casual event–goer or a die hard fan, earn Cash Back based on what you spend.*
Spend Annually
Credit Per $100 Spent
Credit Earn Rate
Credit Expiration
In-App Offers
Additional Perks
MVP
0 - $399
$3
3%
1 year
Rock Star
$400 - $1999
$6
6%
18 months
Hall of Famer
$2000+
$9
9%
18 months
FAQs
Is there a cost to join Vivid Seats Rewards?
No. Once you make a ticket purchase, you will start earning Cash Back. You will only be able to redeem Cash Back in the Vivid Seats app.
Can I use a promo code with Vivid Seats Rewards?
All promo codes are valid with the Vivid Seats Rewards loyalty program.
Does Vivid Seats Rewards Cash expire?
For MVPs, Rewards Cash expires 12 months after it is issued. Rock Star and Hall of Famer Rewards Cash expires after 18 months.
What if I buy tickets to a game that might not happen (e.g., World Series Game 7)?
Customers who purchase tickets for "if necessary" events will earn Cash Back that is set to a "pending" state until the event is confirmed (e.g., a Game 6 outcome forces a Game 7). If the event does not occur, and the tickets are refunded, no Cash Back is issued.
Can I transfer Vivid Seats Rewards?
No. Vivid Seats Rewards are non-transferable.
How many points do I earn?
You don't accumulate points in Vivid Seats Rewards, you simply earn Rewards Cash.
Do phone or web orders count for Vivid Seats Rewards?
Orders placed through our website and the Vivid Seats app will count towards the Vivid Seats Rewards loyalty program. Phone orders will not count towards your rewards progress.
Can I choose when to apply my Vivid Seats Rewards Cash?
Yes. You can save up Vivid Seats Rewards Cash and choose when to use it. There is no limit to how much Rewards Cash you can accumulate, and no restrictions on the events you can use it on.
What VIP experiences does Hall of Famer status include?
Vivid Seats Rewards customers with Hall of Famer status will be eligible for additional perks such as access to special events and custom VIP experiences.
Does Vivid Seats Rewards status expire?
Status is based on applicable purchases made over the past twelve months on vividseats.com or in the Vivid Seats app.
More questions?
To learn more, get started or check your progress, download the Vivid Seats app
* Rewards Program Terms and Conditions and all applicable Terms of Use apply.