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Tips for Safe Ticket Buying During the Postseason

June 12, 2015 by Amy

Ticket-Buying Tips

Along with the buzz and excitement of the postseason comes an increased demand for tickets, with teams typically selling out of their allotment almost immediately. As fans scramble to find the next best option, they often stumble upon “great deals” on Craigslist, which unfortunately, often end up being too good to be true.

Though not every transaction ends in heartbreak, there’s no denying that the risk of falling victim to a Craigslist scam is much higher once the stakes are raised come playoff time. The 2015 NBA Finals and Stanley Cup Final in particular spawned numerous stories of fake playoff tickets being sold to fans of each league’s remaining teams: Cavaliers, Warriors, Blackhawks, and Lightning.


Do Your Research
While Craigslist may seem like the quick and cheap option, you never quite know who you’re actually buying from. Stick with NATB-certified secondary ticket marketplaces like Vivid Seats.

Make Sure You’re Protected
Should something go wrong, make sure you’ll be covered. Vivid Seats backs all confirmed orders with a 100% Buyer Guarantee.

Choose the Right Payment Method
Stay away from sellers who ask for payment in cash, or via wire transfers or prepaid money cards. Use a credit card on trusted sites only and beware of any unnecessary questions regarding personal information.

Get Contact Information
Make sure you’ll have someone to contact if any problems or concerns arise. Vivid Seats staffs a full in-house customer department available every day of the week over extended business hours by phone (866.848.8499) and Live Chat.

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